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Free standard shipping on orders
We are pleased to offer Free Worldwide Shipping on all orders, delivering to all countries and regions supported by our logistics network.
There are no restrictions on order quantity, parcel size, or shipment weight — every order ships at no cost to you. In addition, all customs duties, import taxes, and government-imposed fees associated with your shipment will be fully covered by us, ensuring you will not incur any extra charges upon delivery.
Please note that delivery times may vary due to local customs procedures and carrier conditions, but your shipping and customs costs will remain completely free under this policy.
We provide a secure and reliable Free Returns service for all customers. Items that remain unused and unopened may be returned within 60 days for a full refund.
All return shipping expenses, including customs-related fees, are fully covered by us.
Refund processing will be completed within 4 weeks from the date the return shipment is sent, regardless of whether the package has arrived at our facility. In general, refunds are finalized significantly earlier, ensuring a smooth and dependable experience.
We recommend washing with warm soapy water and a non-abrasive sponge, and towel dry immediately. To avoid corrosion, avoid soaking knives in water when cleaning and ensure they are completely dry after washing.
We do not recommend using a dishwasher to clean All-Clad Forged Knives as this can easily dull the cutting edge. We recommend to handwash in warm soapy water with a non-abrasive sponge and towel dry immediately. For best results, as well as safety, do not soak knives in soapy water as this can lead to corrosion and possible injury if knife cannot be seen clearly in sink.
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